Website Care

I provide regular website maintenance + support to keep your website running smoothly, secure, and up-to-date.

Gain peace of mind with your website

Regular website maintenance is like routine car maintenance.
It keeps your website running smoothly, keeps it secure, and up-to-date.

Do you have the expertise to maintain your own website? Most business owners do not.

Maintenance of your website is one of the tasks of running a business that you didn’t sign up for. WordPress and it’s plugins need to be updated regularly as security fixes and updates are released. If updates aren’t made, you run the risk of serious problems such as plugin conflicts, hacks, stolen data, and exploits.

A website care program allows you to...

As a business owner your time is precious. Let me manage your website so you can focus on the tasks that move your business forward.

Platinum

VIP Maintenance
$ 487

/ month
  • All updates to WordPress
  • Weekly theme updates
  • Weekly Plugin Updates
  • Daily backups
  • Weekly Security Scans + immediate notification of malware
  • Communicate with your hosting company
  • Priority Support for emergencies
  • Up to 5 hours a month for technical support, content updates + designs
    (requests will be batched and completed 1 day per week)

Gold

Maintenance Only
$ 97

/ month
  • All updates to WordPress
  • Weekly theme updates
  • Weekly Plugin Updates
  • Daily backups
  • Weekly Security Scans + immediate notification of malware
  • Consult with you on communication with your hosting company
  • 48-hour response time for emergencies
            Monday - Friday (excluding holidays + vacations)
  • Up to 1 hour a month for technical support
FAQ's
Does my monthly support time roll-over?

No, the monthly support fee is required to guarantee our availability for your tasks every month. We’ll collaborate with you to make the most of your time but if you find that you’re not utilizing your monthly support time, we’re flexible and can adjust to a lower plan at any point!

I am happy to assist you, although additions to your plan will require a work to be done at my hourly rate or a quote separate from your current maintenance package. Pricing will depend on your specific requirements. 

If additional support is needed on a regular basis we we can discuss your requirements and come up with a plan that suits you and your business!

For clients that are signed up for my Website Care Plan and require one-off content updates, I offer flexible hourly support so they still have access to one-on-one attention and design solutions when needed 

The price for these requests depends on the urgency with which the updates are required. If they aren’t urgent, I will batch the one-off requests and take care of them when I have time in my schedule.

If requests become too frequent, a monthly, recurring website care package will need to be created.

The main purpose of my maintenance programs is preventative; to minimize the chances of these issues occurring. Having said that, I cannot promise your website will never be hacked or won’t ever experience technical issues at some point. WordPress and its plugins require continual updates that can sometimes cause conflicts with each other.

What I can promise is that I will do everything I can to prevent it. And if something should happen, being part of my program means I will be ready to repair your site or restore it from a backup if necessary. 

Although repairs should typically fall within my smallest package 1 hour minimum of time allotted for support, if significant error resolution or technical support is required beyond your package, additional fees will be charged.

Absolutely. I am all about establishing a long-term relationship with you and your website, and would hate to see you go, but I do understand that life happens and will cancel your next invoice. Obviously, payment for any unpaid work will still be required.

Of course! Contact me and we can discuss your requirements and come up with a plan that suits you and your business!

Let's get started!

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